You may do FX conversions in your Endowus account by following the steps below:
Log into your Endowus account and go to Invest | Redeem
Select Convert Currency
Select the currency you would like to convert from and input the amount, then select the currency you would like to convert into
An indicative rate will be shown. Please note that the indicative exchange rate is for reference only and may differ from the final executed rate due to market movements. The rate is not fixed until the conversion transaction is completed.
Confirm your FX conversion via SMS OTP.
The converted currency should be made available for investing in one to two business days. You will receive an email notification when the FX transaction is completed. If you have not received the notification and do not see the converted currency in your account after two days, please contactsupport.hk@endowus.com.
Please note: Endowus is not a foreign currency exchange company. We offer a very competitive all-in FX rate from our wholesale FX broker(s). Endowus does not take any spread or earn from the bid-ask spread from these FX transactions. Currency conversions are meant to be used for investments.
Each client is limited to a maximum of 3 conversion transactions a day, with a limit of USD 4.8 million or equivalent per transaction.