This information only applies to Private Markets & Hedge Funds transactions. For information on public market funds, please refer to How long do investments take to complete?
The time taken for trades to confirm and settle differ from fund to fund.
Generally, alternative funds take up to 8 weeks from trade date to finalise their NAV.
What do the different statuses on the Endowus platform mean for my alternative investments?
On the Endowus platform, alternative investments go through different fund statuses.
Status: "Pending deposit"
As there are insufficient funds in your Endowus account, the investment will await funding and will be processed once you've made the relevant cash deposit into your Endowus account.
Status: "Processing"
The investment is fully funded and will be submitted to the fund house on the trade date. It will remain in this status until the final NAV is calculated and the official contract note is sent to us. This takes about 6 to 8 weeks after the subscription trade date.
Status: “Confirmed”
When we receive confirmation of the trade and official contract note. At this point, your investment amount will be reflected as part of your market value and no longer be tracked as a “Processing” trade.
Status: "Completed"
When we receive the final contract note from the fund house. This note contains all the NAV details of the investment.
Illustration of Redemption Timeline
Tracking your investment while it’s “Processing”
You can track “Processing” transactions in three ways:
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Dashboard Processing Amount (under your investment value)
Click on the Processing Amount for an overview of your processing transactions, and tap on individual transactions for more details.
While a trade is in “Processing”, the timeline tracker shows what stage it's at and the estimated dates the trade is expected to reach each stage
| “Processing” status | What it means |
| “Fund” | Date on which we detect sufficient funds in the Endowus cash balance of the relevant currency to process the investment order |
| “Request” / “Initiate” | Order creation date |
| “Trade” | Estimated date of investment or redemption transaction, based on the next available trade date, accounting for fund holidays where possible |
| “Complete” | Estimated date of full settlement of your units and cash ledgers |
2. Goal Page Processing Amount
Click on the Processing Amount for more details of your processing transactions.
Goal page processing amounts will be displayed in the goal currency.
3. The Activity & Balances page
Tap on the processing investment for more details.
Note: Trades executed on Endowus HK will go from “Processing” → “Confirmed” when we receive confirmation of the trade. At this point, your investment amount will be reflected as part of your market value and no longer be tracked as a “Processing” trade.
The trade can still be monitored via the Activity page. Once the trade has fully settled a few days later, it will be marked as “Completed”.