What do the transaction statuses mean? (HK)

Core / Flagship / CashUp / IncomeUp / Fund Smart / Satellite

Status What it means
Pending deposit The investment has been created but there is insufficient funds in your Endowus account. The investment will be processed once you've made the relevant cash deposit into your Endowus account.
Processing Your investment/redemption is ready and will be executed at the next available price. 
For more information on how to track your Processing transactions for retail funds, refer to How long do investments take to complete?
Completing The investment/redemption has been executed and the trade details such as trade date, price and units are confirmed and available on the Activity and Balances page. Settlement will take 1-3 more business days.
Completed The investment/redemption is completed and settled. 
Cancelled Transaction has been successfully cancelled.

 

Alternative Investments

Status What it means
Pending deposit The investment has been created but there is insufficient funds in your Endowus account. The investment will be processed once you've made the relevant cash deposit into your Endowus account.
Processing

Your investment/redemption is ready and will be executed at the next available price. Depending on the instrument, this can take up to 1 month if it is a monthly trade. 

For more information on how to track your Processing transactions for alternative investments, refer to How long do the subscription and redemptions of alternative investments take?

Completed The final contract note was received from the fund house. The trade details such as trade date, price and units are available on the Activity and Balances page.
Cancelled Transaction has been successfully cancelled.



 

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